Shipping policy
Shipping Policy
At Nexford, we are committed to delivering your orders quickly and efficiently.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times:
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United States: 5–12 business days
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United Kingdom: 5–10 business days
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Canada: 7–15 business days
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Australia: 7–15 business days
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Other International Locations: 7–20 business days
Delivery times may vary depending on your location, customs processing, and carrier delays.
Shipping Costs
Shipping charges are calculated at checkout. We may also offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package's progress.
Delayed or Lost Packages
While we work with reliable shipping partners, delays may occasionally occur due to weather, customs, or carrier issues. If your package has not arrived within the expected timeframe, please contact our support team.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided during checkout.
Contact Us
If you have any questions regarding shipping, please contact us and our support team will be happy to assist you.